Scheduled Open Workshops

The following is the list of Open Workshops that have currently been scheduled for the later part of 2011 and the early part of 2012. 

     Excellent Customer Service                                                                     (September 2011, repeated March 2012)
     Essential Skills for Line Managers & Team Leaders                     (September 2011, repeated February 2012)
     Appraisal & Performance Reviews                                                      (September 2011, repeated February 2012)
     Building & Leading Effective Teams                                                   (September 2011)
     Managing Conflict                                                                                    (September 2011)
     Finance for Non-Financial Managers                                               (September 2011, repeated March 2012)
     Presentation Skills - 2 Days                                                                   (October 2011)
     Quality Management - An Introduction to ISO 9001-2008       (October 2011)
     Change Management                                                                               (October 2011, repeated March 2012)
     Managing Stress                                                                                        (October 2011, repeated January 2012)
     Time Management                                                                                    (October 2011)
     Train the Trainer - 2 Days                                                                      (October 2011, repeated February 2012)
     Coaching & Team Development                                                           (November 2011, repeated March 2012)
     Internal Auditing for ISO 9001-2008 - 2 Days                               (November 2011)
     Business Planning                                                                                     (November 2011, repeated March 2012)
     Respoonsibilities of Committee & Board Members                       (November 2011)
     Management & Leadership Skills                                                        (November 2011, repeated March 2012)
     Selling Techniques                                                                                     (November 2011)   


        
  Further details and descriptions on any of the above Workshops can be e-mailed to you on request.